Returns & Exchanges

At Luvele, we stand behind the quality of our kitchen appliances and offer a 30-day money-back guarantee to ensure you are completely satisfied with your purchase. If your product is unused and in its original packaging, you can return it for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive your Return Authorization number.

• 2.
  Pack Your Item

  Securely place the product in its original packaging, ensuring all manuals and accessories are included to avoid restocking fees.

• 3.
  Ship to Luvele

  Affix the provided shipping label or use a tracked postal service to send the package back to our designated regional warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.